How long do I have to return items? You can return items within 30 days from the date you received your order. For a full Returns & Exchanges Policy please click on the Returns & Exchanges link in the footer of any page. Related articles What is your Returns Policy? How will I be refunded for my online purchase? Can I return sale items? If I've bought items from the City Beach online store can I return/refund them at the City Beach retail store? What's the difference between a 'sale' and a 'promotion'?