Logo
Contact Us
Sign in
  1. City Beach Help Centre
  2. Returns & Refunds
  3. Returns

Menu

Articles in this section

  • How do I make a return from the UK?
  • How do I make a return from NZ?
  • How do I make a return from the US?
  • What is your Returns and Exchanges Policy?
  • How do I make a return online?
  • What are the return postage costs?
  • What if the item I received is not what I ordered?
  • Can I return sale items?

What if the item I received is not what I ordered?

In the unlikely event you receive the incorrect item, please contact the Customer Service Team on Live Chat between the hours of 9AM-5PM AEST Monday to Friday or via the Contact Us Form. 

 

 

Was this article helpful?
2 out of 9 found this helpful
Have more questions? Submit a request
Return to top

Related articles

  • Hi, how can I contact City Beach Customer Service?

Copyright © City Beach Help Centre . All Rights Reserved.