If you haven't paid for your order yet, you can remove items from your bag by clicking on the bin icon next to the item in Your Bag or the quick view cart.
If you have checked out and paid for your order, unfortunately we are unable to change or add items. However, we can try to cancel your order or specific items prior to being shipped out.
Please keep a few things in mind:
- We cannot guarantee that the item/s you ordered will still be in stock if we cancel the entire order
- The refund can take up to 3 business days to appear in your account
If you would like to take this option, please let us know as soon as possible by lodging a request (click here) or contacting us via live chat. We operate between the hours of 9:00am - 5:00pm, Monday to Friday (AEST). If the order has already been shipped before we hear from you, then it may no longer be possible to arrange a cancellation.