If for any reason you don't love what you've bought from us online, we've made our returns process super easy to follow! You can return any product/s for change of mind within 30 days of purchase. All we ask is that all products you are returning are in their original condition, clean and with tags attached.
Please note, we are unable to process exchanges, we operate under a refund and re-order process. You are welcome to repurchase from the online store at any time however we recommend reordering quickly to avoid disappointment.
For details on how to book a return from the NZ, click here.
For details on how to book a return from the US, click here.
For details on how to book a return from the UK, click here.
For all orders delivered outside of the US, UK and NZ, click here to start your return process.
City Beach is not liable for any items returned to us that are lost or damaged in transit and were not booked through either of the available return methods provided. Please note, if you decide to return your item, the original shipping costs and any duties paid for your order won’t be eligible for a refund.