Your local retail store can check this for your or you can contact our Customer Service team.
Alternatively, you can check your balance on our website by clicking into the relevant link below -
AU - https://wwws-au1.givex.com/cws4.0/citybeachaus/check-balance/
NZ - https://wwws-au1.givex.com/cws4.0/citybeachnz/check-balance/
US - https://wwws-au1.givex.com/cws4.0/citybeachus/check-balance/