Can I receive a refund for my Gift Card? No, Gift Cards are non-refundable whether they are purchased online or in-store. Related articles I ordered an E-gift card and I haven't received it....What do I do? Where can I use my City Beach Gift Card? Hi, how can I contact City Beach Customer Service? Can I choose how much I want to use from my City Beach Gift Card? Can I use my Ultimate Teens gift card on the City Beach website?