Can I receive a refund for my Gift Card? No, Gift Cards are non-refundable whether they are purchased online or in-store. Related articles Can I use my Ultimate Gift Card on the City Beach website? Can I choose how much I want to use from my City Beach Gift Card? I ordered an E-gift card and I haven't received it....What do I do? How can I contact City Beach Customer Service? Where can I use my City Beach Gift Card?