Not all e-Gift Cards are sent instantly upon purchase, as some may be held for a manual review for approval by our Customer Service team. This is for our customers' safety and security, which is normally completed within 24 hours from purchase.
If it has been longer than 24 hours since you placed the order, ensure the recipient has checked any spam folders that may be setup to filter any junk emails.
If the e-Gift Card certificate cannot be found, and you have not been contacted by our Customer Service team, please reach out to us directly by lodging a request HERE.