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  2. Ordering & Accounts

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Ordering & Accounts

Customer Accounts

  • Where can I find a copy of my online tax invoice?
  • How do I update my personal details?
  • How do I change or reset my password?
  • How do I unlock my account?

Online Orders

  • I haven't received my confirmation email, what do I do?
  • How can I change or cancel my order after purchasing?
  • Can I cancel my order or remove an item from my order?
  • Why does the item in my bag now say its unavailable ?
  • I have entered the wrong delivery address, can I change the shipping address on my online order?
  • Can I change the shipping method on my online order to express?
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